I hate to reward organizations that treat customers as badly as I had been treated. If I had been smart, I would have said no. Estes called me as I was driving home and said that they could ship the vehicle to me. I was so frustrated that I stormed out of the dealership and headed home. I was understandably upset, as I had traveled a long distance to buy this vehicle. This information was never mentioned to me in the weeks of communication I had had with Mr. The manager informed me that this was not possible, as the dealership does not accept out-of-town checks. I explained that I would be paying with a check, as I had stated more than a week ago. When I arrived at the dealership, my vehicle was not clean or fueled, and none of the paperwork was completed, even though I had sent all of my information more than a week ahead of my visit.Īfter being stalled for hours, a manager came out of the bowels of the dealership and asked me how I was going to pay. Estes a week's notice that I would make the 900-mile roundtrip to collect my vehicle. My salesman, Derek Estes, was as incompetent as imagination would allow. Jim Butler Auto Group’s innovative online buying experience and large inventory has allowed them to expand their sales efforts to over 35 different states.I recently had the abysmal experience of buying a new vehicle from Jim Butler CDJR Centralia. They also offer nationwide delivery for those outside of the complimentary valet range. The new dealerships will be hiring approximately 50 new sales, business development, administrative and service employees.īrad Sowers, President of Jim Butler Auto Group and the 2021 TIME Dealer of the Year in Missouri, is excited to expand the company’s presence in mid-Missouri: “We are proud to serve Centralia and the surrounding areas, and we know Jim Butler Centralia FORD and Jim Butler Centralia Chrysler Dodge Jeep RAM will attract new with the same expertise and customer service that our Powerhouse dealerships are known for.”ĭon Day, Co-Owner of Linn Powerhouse Holdings LLC, is committed to providing an exceptional customer experience for all Jim Butler Centralia shoppers saying, “Upholding the high standards that earned us the 2021 TIME Dealer of the Year in Missouri, Jim Butler Centralia will offer best value and certified service on new and used Chevrolets, Chryslers, Dodges, Jeeps, RAMs, and FORDs in Missouri.”Īll Jim Butler Auto Group dealerships offer free valet delivery service up to 75 miles on new and used vehicles, providing an easy, touchless buying experience for shoppers. Jim Butler Auto Group’s $3.0 million development in Centralia location will include new showrooms and a state of the art service expansion with the most advanced technology in the market. Centrally located, the expanded Jim Butler hub will provide a new choice for all Missourians in person and online. The closing of the sale marked the expansion of the Jim Butler presence in Centralia, giving customers in surrounding areas access to an automotive hub that will include the existing Centralia Chevrolet dealership along with the new FORD and CDJR dealerships. Jim Butler Centralia Chevrolet, FORD, and CDJR are all located at 700 West Highway 22, Centralia. 21, in a temporary facility located next to Jim Butler Centralia Chevrolet.ĭesign work has begun on two new showrooms and an expanded service facility at the same location, which will be complete in 2024. The FORD and CDJR dealerships opened on Friday, Jan. This will be the first FORD dealership and the 9th and 10th franchises of the Jim Butler Auto Group. Linn Powerhouse Holdings LLC, a subsidiary of Jim Butler Auto Group, purchased the assets of a FORD dealership and a Stellantis (Chrysler Dodge Jeep RAM) dealership in Mexico, and is relocating both to Centralia.
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